Refund & cancellation policy

1. In short

You can cancel your Pro subscription at any time, in a couple of clicks. Once you cancel, you won't be charged again.

Payments are not refundable. When you cancel, you keep Pro until the end of the month or year you've already paid for, so you get what you paid for.

If you were charged by mistake (for example twice, or after you cancelled), we refund that charge in full.

2. What you pay for

Pro for students: a subscription, charged monthly or yearly through our payment provider, Razorpay (by card or UPI AutoPay), until you cancel. Each payment covers the next month or year.

Education for schools, colleges and institutes: a yearly licence for each student, bought by an admin of the institution. Licences don't renew automatically; an admin renews them when they choose.

Free trial: the one-time Pro trial takes no payment, so there is nothing to charge or refund. It simply ends.

3. Cancelling your subscription

Cancel any time in My Account → Cancel subscription. You don't need to give a reason, and there is no cancellation fee.

As soon as you cancel, the automatic payments stop: your card or UPI will not be charged again for Flow2Code. You can also cancel the mandate from your UPI app or bank; please cancel in My Account too, so your account shows it.

You keep Pro until the end of the period you've already paid for (the date is shown in My Account). After that, your account moves to the Free plan. Nothing you made is deleted: on Free you can save up to 5 programs in your account, and you can download any program at any time with ▾ → Download Program File.

You can subscribe again whenever you like.

If you can't sign in to cancel, write to support@flow2code.app from your account's email address and we'll cancel it for you.

4. Refunds

Payments for Pro (monthly or yearly) and for Education licences are not refundable, including for the unused part of a month or year after you cancel, and including renewals you forgot to cancel. Because you can cancel any time and keep what you've paid for until it ends, we don't give refunds or credits for partial periods.

If a renewal payment fails, Razorpay tries again for a few days. If it still can't be collected, the subscription stops and you don't owe anything for the period that wasn't paid.

5. Charges made in error

We refund in full any charge made in error, such as being charged twice for the same thing, being charged after you cancelled, being charged a different amount from the one shown at checkout, or paying for something that didn't work because of a fault on our side that we couldn't fix.

If we ever close your account without good reason, or close Flow2Code itself, we refund the paid time you have left (as our Terms of service say).

6. Reporting a wrong charge

Email support@flow2code.app from your account's email address with the date and amount of the charge, and, for Education, the name of your institution. You can also use the Contact page.

We'll reply within 2 working days. A refund for a charge made in error goes back to the way you paid, through Razorpay, usually within 5–7 working days; your bank may take a little longer to show it.

7. Changes to this policy

If we change this policy, we'll update this page and the date at the top. A change never affects a payment made before it.

8. Contact us

Questions about a payment, a subscription or this policy: support@flow2code.app or +91 77083 12221 (TechTrise Solutions).